Course Description 

Two key components of Organizational Change Management (OCM) that drive adoption are communication and training. In this course, instructors Becky Lyons and Gretchen Burnham present a step-by-step approach for creating a communications plan. Participants will also review best practices in developing user profiles/personas, a persona-based competency model, and training design to develop competencies.

Purpose

The purpose of this course is to review and begin using best practices in communication and training.

Outcome

• Use a template to begin creating a data catalog communications plan
• Review best practices and examples of effective training design/delivery

This Course Includes:

• A 49-minute educational training video
• A 13-question exam
• Self-paced and on-demand e-learning
• Downloadable workbook resources include:
  • Starting a Communications Plan
• Unlimited course access
• Course CEUs: 1.0 hour

Individual Course Price: $99
Learning Plan Price: $599
Learning Plan CEUs: 7.0 hours 

We offer several bulk licensing options for corporate and group use. 

Contact us for a follow-up discussion!