Course Description

The demand-side processes of the master data operating model that we’ll explore in this course include request taking, request fulfillment, and invoicing. During this course, you will be provided with tools and techniques to better manage accepting and fulfilling requests for master data, and giving superior on-going service that continues to deliver value to your Master Data Marketplace subscribers.

Additionally, you will learn about the MasterDOME™ (Master Data Optimized Marketplace Ecosystem) operating model’s financial and support components that focus on closely managing the expenses and recovering expenses of the marketplace.

Purpose

Do a detailed examination into each of the processes that comprise the demand-side and financial management processes of the Master Data Marketplace operating model.

Outcome:

• Learn how to improve managing master data requests and fulfillment
• Gain an understanding of how to manage finances and create a financially self-sustaining MDM program
• Understand how to provide superior customer service to MDM subscribers

This Course Includes:

• A 57-minute educational training video
• A 25-question exam
• Materials made available for download once the exam has been completed
• Self-paced and on-demand e-learning
• Unlimited course access
• Course CEUs: 1.0 hour
  

Individual Course Price: $99
Learning Plan Price: $599
Learning Plan CEUs: 6.0 hours

We offer several bulk licensing options for corporate and group use.
Contact us for a follow-up discussion!