Building a Data Governance Program

Delta Dental of Michigan, Ohio, and Indiana has built their Data Governance Program from the ground up to be business-led, opportunity-driven, and focused on value creation.  This has created an environment where funding is assured (demonstrated savings to date more than pay for the cost of the program), the narrative is positive (real-world benefits and engaged resources), and the CDO, CIO, and other executives actively look for opportunities where Data Governance can play a role.

In this presentation you will learn:

• The business challenges that prompted the initial creation of Delta Dental of Michigan, Ohio, and Indiana’s Data Governance Program
• The approach Delta Dental of Michigan, Ohio, and Indiana has taken to building their program over time and to maintaining steady momentum
• Delta Dental of Michigan, Ohio, and Indiana’s data governance framework and structure
• Key metrics that are tracked and how they are presented, including specific examples where value / benefits have been realized
• Some of the ways that Delta Dental of Michigan, Ohio, and Indiana engages resources and makes data governance fun

Speakers: Toby Hall and Curtis Mischler

Toby Hall: Senior Vice President, Chief Actuary, and Chief Data Officer, Delta Dental of Michigan

Senior Vice President, Chief Actuary, and Chief Data Officer, Toby joined Delta Dental of Michigan, Ohio, and Indiana in 2003. He has been CDO since the start of the Data Governance program in 2016.

Curtis Mischler: Data Governance Lead, Delta Dental of Michigan

Curtis Mischler is a seasoned healthcare executive, consultant, and coach. He has led, designed, and built Delta Dental of Michigan, Ohio, and Indiana’s Data Governance program from its inception in 2016.