DGIQ-W24: Data Quality and Governance at Lufthansa Group - An Assessment of Achievements

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Almost three years ago the Data Quality and Governance Journey was launched under the umbrella of the Data Strategy and Transformation Programme for the Lufthansa Group. The main objective was to set the foundation for the development of a data-driven organization. Establishing data as a corporate asset and thus making data usage more efficient set the foundation for a data- and AI-driven company. After having focused on developing the Data Quality and Governance framework for the Lufthansa Group, now the attention has shifted towards the data user enablement, i.e., implementing the supporting tools to make Data Quality and Governance tangible.

It's been quite a way so far and it has not been straightforward. Therefore, we are pleased that the sown seed can be harvested and the new generation of crop is already en route.

What to learn in this session?

  • How to get the Data Quality and Governance journey started in a complex organization like the Lufthansa Group?
  • What are considered the essential pillars of a Data Quality and Governance Framework?
  • How to find ambassadors for your Data Quality and Governance Journey?
  • What are the key success factors to keep the Data Quality and Governance journey rolling?

Speaker: Kiomi Soledad Spriestersbach

Kiomi Soledad Spriestersbach has acquired vast experience in working with data and building bridges between business and IT dating back to her academic education in business informatics. During her professional career, she held various positions in different areas within Lufthansa Group, always involving data and issues with data. Thus, her main objectives in driving the efficient and effective use of data became to break down data silos and build trust in data. To have an active role, she took over the task of setting up a team to drive the definition, setup, and implementation of the Data Quality and Governance framework. For almost three years, she has been leading the transformation program “Data Quality & Governance,” providing guidelines and standards for the Lufthansa Group’s companies to be implemented. A special challenge she has to manage is the complex organizational setup requiring particular collaboration and communication skills.

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