Henderson presents a unique and exciting use case in its data governance journey. Developing separate and concurrent data strategy and governance programs, both as an enterprise and within the Department of Utility Services that includes the multi-level customization and cohesive enterprise accountability necessary for governance, has been an adventure. Business line data understanding and timeline asymmetries, data strategy and governance silo challenges, and "shiny object" technology adoption faster than the ability to establish governance all became clear and present dangers in our journey. This discussion centers on lessons learned, evangelizing a business needs and "People-Process-Tools" focus, and providing an inside view into what crossing the chasm looks and feels like in real-time.

Speaker: Kiersten Farmer
Data Scientist
City of Henderson

 In her role as the City of Henderson Data Scientist, Kiersten Farmer helps local governments succeed. As a data professional with over 13 years of experience in public administration, her current work focuses on maximizing operational and strategic benefits from technology and information systems. She has developed a comprehensive method to measure and evaluate operations, communicate operational and strategic insights, and analyze administrative processes and key performance indicators from a data management perspective. Furthermore, she cultivates a data culture that emphasizes data literacy, stewardship, and governance, leading to improved performance. As an alumna of Florida Agricultural & Mechanical University and the University of Maryland, Kiersten is obsessed with discovering and cultivating novel ideas. She continues her studies at the University of Nevada, Las Vegas.

Speaker: David Dellett
Senior IT Innovation Program Manager
City of Henderson