While major system replacements come with a number of risks, the quality of data converted from a legacy system to a new system plays a critical role in the ultimate success or failure of the project. How does a Chief Information Officer (CIO) know if data is of sufficient quality as the project heads toward the Go Live? What data quality insights should be collected, and how are they used to manage the project?

In this presentation, Steve Munson, Chief Information Officer at American University, and C. Lwanga Yonke, Founder and President, Padouk Consulting, LLC, will share best practices for eliminating data quality risks from IT projects. The presentation draws from a recent American University’s ERP implementation whose success was enabled by a rigorous focus on data quality, and from a variety of other projects. Topics include:

• Mitigating the risks associated with poor data quality
• Developing a data quality measurement and improvement plan
• Benefits of a structured focus on data quality for major system replacements or other digital transformation projects

Speaker: Steven Munson

Steve Munson is American University’s Vice President and Chief Information Officer. Steve has worked across a diverse range of technologies, industries, and organizations as both a consultant and a technology executive in higher education. Prior to joining American University, Steve was the Chief Information Officer at Marymount University in Arlington, Virginia for seven years. While at Marymount, Steve led several major technology initiatives, including the launch of a new Enterprise Resource Planning (ERP) system and a new Learning Management System, as well as overseeing significant upgrades to the university network and telecommunications infrastructure. Steve started his career as a consultant with Accenture and The North Highland Company, and in addition to helping clients in higher education, he has worked in the telecommunications, pharmaceuticals, and healthcare services industries. Steve earned a bachelor's degree in Economics from Vanderbilt University and lives in Alexandria, Virginia.

Speaker: C. Lwanga Yonke

C. Lwanga Yonke is the Founder and President of Padouk Consulting, LLC. In that capacity, he helps organizations boost their business results by improving the quality of their most important data. During a distinguished career as an information leader, Lwanga has successfully designed and implemented projects in multiple areas, including information quality, data governance, business intelligence, data warehousing, data architecture, and building a data culture. His initial experience is in petroleum engineering and operations.

An established information quality expert, Lwanga holds an MBA from California State University, Bakersfield, and a BS degree in petroleum engineering from the University of California at Berkeley. A strong believer in process improvement, he also held the ASQ Certified Quality Engineer credential. Lwanga is actively engaged in various volunteer projects and community service activities.