Mastercard’s AI Governance program is responsible for ensuring the efficacy, fairness, and transparency of all the AI that the company builds and buys. As Mastercard began to develop an AI Governance program for the global enterprise, it grappled with challenges of consistency and conformity (getting the right evidence in the right format at the right time).

Mastercard saw that in order to scale the adoption of best practices, it had to provide the tools and support needed for teams to create Responsible AI with less effort.

This talk describes how Mastercard advanced its Responsible AI program, empowering teams to create AI Responsibly. Some topics discussed during this talk are:

• The importance of influence management, and how Mastercard developed its strategy to achieve enterprise risk management while retaining influence.
• How Mastercard developed and refined our risk assessment process to increase compliance.
• How Mastercard built an effective AI Governance function by developing transparent, resilient culture.

Speaker: John Hearty

John Hearty built and runs Mastercard’s AI Governance program, heading up AI Governance across the global enterprise. John's program defines AI policy, standards, and risks, and evaluates every AI system Mastercard builds and buys for risk. John leads research that advances RAI, develops tools, and engages with regulators and legislators. After a decade of experience leading Data Science and Engineering teams in R&D, John has launched novel solutions into the backbone of global payments infrastructure, securing payments and generating $10MMs annually.