DGIQ-E24: Case Study: How This Health System Tamed Their Data and Equipped Their Leaders

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Most healthcare organizations are drowning in data, and few have figured out how to harness this flood of information in a way that can sufficiently support business decisions. As a result, healthcare leaders are constantly struggling to find accurate insights into mission-critical questions.

CentraCare, a large healthcare provider in central Minnesota, is taking a bold approach to redesign data and analytics delivery from the ground up for data governance success, and it’s making a big difference. In this session, CentraCare will share key learnings and tips about how to build data governance into organizational structure and culture in order to harness healthcare data in the most effective way, all while operating under the resource constraints we all experience.

In this session, CentraCare will talk through the nine steps they took to ensure fast, accurate, crystal-clear insights. They’ll cover:

  • What drove the need for change at CentraCare
  • How they restructured to support their data and analytics goals
  • Why a data catalog and metric hub are key operational tools
  • How they’re changing their internal culture
  • What’s left to be done

Speaker: Kevin Campbell

Kevin Campbell is the CEO and a founding partner of DTA Healthcare Solutions, a healthcare data and analytics consulting firm that began in 2012. Kevin has over 20 years of experience in data warehousing, analytics, and data governance, serving as both the lead data architect in a large healthcare system as well as a consultant to many other healthcare organizations. He has experience as diverse as developing an organizational productivity tracking system, performing process improvement (Lean/Six Sigma black belt), and creating enterprise data warehouse and business intelligence strategies for multiple healthcare systems. He is skilled in developing data systems that promote metric standardization, business logic centralization, and overall analytic and business intelligence transparency, all things that are a key part of DTA’s Compendium Data Catalog.

Speaker: Zach Bork

Zach Bork serves as the Vice President of Enterprise Analytics & Transformation for CentraCare. In this role, he leverages advanced analytics from across the system – including clinical, quality, safety, workforce, financial, market, and other data – to drive improved outcomes, achieve strategic initiatives, sharpen operational execution, and enhance decision-making capabilities. Mr. Bork’s Transformation Management Team developed a portfolio of more than $170 million in improvement initiatives for the organization and instituted a system-wide utilization of staffing productivity benchmarks. He has operational leadership experience managing primary and specialty care clinics at CentraCare and North Memorial Health Care. Mr. Bork serves as a board member (observer) for Ascension Ventures. Mr. Bork holds a Master’s in Healthcare Administration from the University of Minnesota and a Bachelor of Arts in Business Administration from the University of St. Thomas.

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