DGIQ-E22: Slow and Steady Wins the Race - Building a Business Glossary for a Government Agency

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Slow and Steady Wins the Race - Building a Business Glossary for a Government Agency

Follow Washington State’s Health Care Authority (HCA) through the vast landscape that is their metadata as they attempt to create an accessible, accurate, and mature business glossary as part of their Data Strategy. This session will guide you through the ups and downs HCA has had over the last 5 years while they stood this project up. From pandemic delays to staffing issues and technical problems, they have navigated it all. Come see what worked for us, learn some tips and tricks for adoption and hear about how we plan to do better moving forward.

This presentation will touch on:

  • Metadata
  • Implementing a new system
  • Transparent Data Governance
  • And problem-solving on the fly

Speakers: Dylan Oxford and Chris Boyd

Dylan Oxford


Dylan Oxford currently serves as the Data Governance and Release Manager for the Washington State Health Care Authority, the State’s designated Medicaid agency. During his 20 years of service, he has led and supported projects in Data Governance, health information technology and interoperability, service quality measurement and analytics, and financial reporting. He has a degree in health information management, and a passion for utilizing data to improve the lives of the citizens of Washington.

Chris Boyd


Chris manages the Office of Enterprise Data Delivery, which was established at HCA to deal with issues of data maturity. He is a public servant with a decade of experience in data warehousing. He focuses on reusability and extensibility of data infrastructure, and reproducibility of data products. His team develops their data warehouse as a cloud-native solution, using DevOps practices, and the Agile framework. He holds a master’s in public administration from the Daniel J. Evans School of Public Policy and Governance at the University of Washington.

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