Data Stewardship Best Practices and Lessons Learned

Through trial and error, we continue to identify the right stewards to partner with us on our data governance journey. The stewards are engaged and ready to step up to offer assistance. Our collaborative efforts are not limited to Data Stewards and the Data Governance team. We also hold our data sponsors and data owners accountable and responsible for this partnership. We will walk through our failures and successes, which can both be celebrated!

• Executive sponsorship is an absolute must
• Sponsors and owners align the appropriate stewards for their divisions
• Input and feedback from the stewards are welcome and expected
  • Usability studies have a great impact
• Consistent collaborative opportunities to keep stewards engaged
• Ensure stewards have a foundational understanding by giving homework between meetings
• Incentives are always appreciated

Speakers: Chandrika Pleasants and Randall Huff

Chandrika Pleasants

Chandrika is a determined, dedicated, and naturally inquisitive process improvement professional. She is the Principal Data Governance Specialist at Blue Cross Blue Shield North Carolina leading the stewardship program. Chandrika's relationship building and negotiation skills serve as a catalyst in driving adoption across the enterprise. She seeks opportunity, while making room to glean from others in an effort to improve data governance across the company.

Randall Huff

Randall is a driven leader focused on Data Governance technology, engagement, and processes at Blue Cross Blue Shield of North Carolina. Randall loves opportunities to showcase the great work of his team and progression of the Data Governance journey across the company. He strongly advocates the importance of optimizing data/analytics strategy, data/analytics governance, data quality, information lifecycle management, master data management, and reference data management across any and all industries.